BOOKING TERMS AND CONDITIONS
Little & Large Entertainment is a professional business. In order to protect both you the client, and myself, the following are our Terms & Conditions of business.
These Terms & Conditions, together with the confirmation of booking email constitute a binding contract. No changes or alterations can be made unless agreed in writing by the Company, prior to the date of the Event. For simplicity the following terms have these meanings.
Client – The person hiring Little & Large Entertainment
Venue – The location of the Event
Booking/Contract – The hiring of the Company by the Client, in accordance with the Contract
Event – the actual party, wedding or other function for which the Client has booked the Company
1. Booking Details
1.1) No Booking is confirmed until a non-refundable booking fee is paid. (Please refer to your booking slip for the amount)
1.2) If the booking fee is not paid within 14 days, the Client must reconfirm that the requested date is still available. If the date is no longer available the booking fee will be returned, and the booking considered void.
1.3) The DJ will require adequate time for the installation and dismantling of the equipment. This amount of time will depend on the type of event, access and amount of equipment required. If the Client or Venue has special requirements for setting up/disassembly times or times of access, the Client must provide these details to the Company prior to the booking, or additional charges may be made.
Wherever possible, the Company will visit the Venue prior to quoting in order to estimate the time/work/equipment required. Please bear in mind that if there is not sufficient time to do this, or if the distance, opening hours of venue or other matters prohibit this, then the Company must rely on information given by the Client in providing a Quotation. Parking/Toll charges will be charged at cost.
1.4) Both the company and client offer assurances that no previous bookings exist with other clients/companies that would affect the booking.
1.5) If the client has another booking which results in the cancellation of the contract, cancellation costs in Paragraph 3 do not apply and the full payment is required.
1.6) If the company has another booking that results in the cancellation of the contract a full refund will be given. However, the Company warrants that it will attend any booked event to the best of its ability. During busy periods some work may be sub-contracted, but only to known, experienced DJs with proven credentials. The company maintains a list of approved ‘partners’ for this express purpose, and operates a reciprocal agreement with such approved suppliers. The cost of hiring in any other company in these circumstances will be borne by the Company.
2.1) Booking fees can be made in Cash, by Cheque, or by secure online payment, subject to 14 days for clearance of cheques. Payment of any outstanding balance must be paid before the event starts, whether in cash on the day of the event, or by cheque/ online payment up to 14 days before the event. Cheques should be made payable to Little & Large Entertainment.
2.2) If the DJ is required to play on past the agreed time, the fee for such overtime is £20 per hour or part thereof, payable in cash, at the time of requesting extra time. This is subject to the conditions of the Venue, and is at the DJ’s discretion.
2.3) If any payments are not received by the due date, the Company may refuse to attend the event, and full payment will still be required, as this will be considered a breach of contract.
3. Cancellations and Postponements
3.1) In the event of the client wishing to cancel or postpone the event for any reasons the booking fee will not be refunded. The Client must notify the Company as soon as is practicable.
3.2) If the cancellation or postponement is made less than 30 days before the event, the entire fee will be due. This is because it is unlikely the Company will receive a replacement booking at such a late date.
3.3) At the Company’s discretion, the Company may agree to alter the date of the booking, such replacement date to be within 3 months of the original booking date, and subject to the company being available on the replacement date.
4. Conduct and Security
4.1) The client will ensure that the audience and anyone other than the company’s team conduct themselves in a proper manner. The company will not be held responsible for any actions, behaviour or damage caused by those attending the event, under any circumstances.
4.2) The company team will conduct themselves in a proper manner throughout their attendance at the venue, and will respond to the clients requests (unless in breach of any laws or venue requirements/restrictions) as to volume, positioning of equipment, and any other reasonable requests. If you require the DJ to adhere to any specific dress code please advise at the time of booking. We will happily oblige wherever possible.
4.3) Often, the Company will take photographs or video footage of events, to be used in promotional materials. If you, the Client, object to this, please notify the Company before the date of the event. Copies of photographs and videos, if possible, may be obtainable from the Company – please ask for details.
4.4) The client will be held responsible for any theft or damage of any equipment (including vehicles stored on the premises) belonging to the company caused by anyone other than members of the company’s team.
4.5) It is solely the responsibility of the client to ensure the venue has sufficient and legal security for both personnel and equipment (including vehicles used by the company).
4.6) The Company operates a zero tolerance policy regarding abuse of its staff, whether verbal or physical, actual or implied. The Client is responsible for the behaviour of his/her guests at all times, and is responsible for providing any security necessary to police such behaviour. In the event of any actual or threatened abuse, the DJ may turn the music down, and request that the matter is dealt with. The music will be left turned down for up to 10 minutes, and if the problem is not dealt with in that time, the DJ has the right to refuse to play on, and may pack up and go. In such circumstances the full fee is still payable, and any damages or loss will be reclaimed from the Client. Any illegal behaviour will be reported to the police.
4.7) The Company operates a zero tolerance policy towards drugs, under-age drinking or other illicit behaviour, and will not be a party to such behaviour. Such actions as detailed in Paragraph 4.6 may be taken in these circumstances.
5. Health & Safety
5.1) It is solely the responsibility of the client to ensure the venue complies with Health & Safety, and holds all necessary certification, Public Performance Licences etc.
5.2) The company will ensure their equipment fully complies with all the relevant Health & Safety legislation regarding the equipment and personnel.
5.3) The Company shall be covered by adequate Public Liability Insurance.
5.4) The Client is responsible for ensuring that the venue can provide a safe and practical area in which the Company can set up and operate its equipment. 2 13amp sockets are required, preferably separate, and on an unloaded circuit. For most venues, this is adequate; however for very large venues different requirements may be necessary.
5.5) The equipment used may include such items as Lighting stands, truss systems, speaker stands and other constructions. The area provided must be both safe and practical. If the DJ deems that the venue is unsafe, the Company reserves the right to refuse to set up, and in this case the full fee would still be payable, as the Company has turned up, but is prevented from working by Health & Safety Issues which are the Clients responsibility.
5.6) A suitable parking area must be available for the loading and unloading of the company’s equipment at the venue. Likewise, there must be adequate access to the venue.
5.7) The Company may use haze to provide a better atmosphere in the venue and allow people to see the light beams better. All the Haze Fluid used is designed for the haze machine operating, This fluid is made of Glycerine and is both safe and non toxic.
5.8) Due to restrictions on our Public Liability Insurance, no guests are permitted to be in the area in which the D.J. has set up equipment during a performance. This is especially true of young children. We respectfully ask that all guests are asked not to be in the vicinity of the equipment unless it is specifically to speak to the D.J.